Frequently Asked
Questions

What is the Boddie Balance™ Positioning System?

The Boddie Balance™ Positioning System is the world's first forward-leaning, gravity-assisted ergonomic positioning system — engineered by a licensed Physical Therapist and mother. Unlike traditional nursing chairs that recline backward, the Boddie Balance system positions your body at a 30–45° forward lean, working with gravity to support breast pumping, posture, rest, and productivity.

Who is it designed for?

The system was founded in lactation support but designed for everyone who sits. Primary users include postpartum and lactating mothers, individuals with back, neck, or shoulder pain, corporate professionals, and medical facilities. The chair supports pumping, resting, working, and multitasking — making it useful far beyond breastfeeding.

How is it different from a regular nursing chair or recliner?

Traditional nursing chairs recline — but the body naturally leans forward during focused activity. Our system is the only one on the market engineered for forward-leaning positioning, which uses gravity to assist milk expression, reduce spinal compression, and relieve neck and shoulder strain. No other chair on the market replicates this patented design.

Is the Boddie Balance positioning system FDA cleared or approved?

No. Boddie Balance products are not cleared or approved by the FDA, and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The system is designed by a licensed Physical Therapist for ergonomic positioning, support, and comfort. The system has been clinically studied in a preliminary single-subject case study. FSA/HSA reimbursement eligibility is a goal — eligibility is not currently established.

What pumps and accessories is it compatible with?

The Boddie Balance Lactation System is designed to work with many breast pump types, including desktop, wearable, and collection cup styles. The removable design accommodates a variety of setups. Compatibility varies by pump type — contact us with questions about your specific pump. The Boom Arm Accessory ($49) holds a heated massager and fits all system tiers.

What are the three product tiers?

Core Chair ($2,550 MSRP): Full forward-leaning ergonomic support with plush core cushion, headrest, and kneepads. Lactation accessories optional. Ultimate Workstation ($2,750 MSRP): Adds full workstation support at 30° and 45° forward-lean angles. Boddie Balance Lactation System ($2,950 MSRP · in your home for $546, then rent monthly): The Ultimate Workstation plus all lactation accessories — removable for pump-in-bra users.

Is there a rental option?

Yes. The Boddie Balance Rental Program offers the full Boddie Balance Lactation System at $199/month — targeted at residential mothers and corporate lactation suites. Rentals are open now — reserve your chair at BoddieBalance.com/reserve. First deliveries are targeted for June 2027. Shipping and delivery dates are subject to change without notice. $2,950 MSRP in your home for $546. Rent monthly, return when done. The $546 is due up front: $99 refundable security deposit + $99 non-refundable refurbishment fee + $149 outbound shipping + $199 first month's rent. Month 2 rent ($199) begins 30 days after the $546 is paid. A 3-month minimum applies, then month-to-month. See the full Rental Policy at BoddieBalance.com/rental-policy.

What is the Boom Arm Accessory?

The Handsfree Heater Massager Boom Arm ($49) is an add-on attachment that holds a heated massager hands-free during pumping sessions. It features a universal holder, flexible arm, secure T-bar attachment, and sliding T-bar mount. Available exclusively with the Boddie Balance Lactation System. Note: the heated massager unit is sold separately.

How does the $546 offer work?

The Boddie Balance Lactation System has a $2,950 MSRP. For $546 you get it in your home: $99 security deposit (refundable after return and inspection), $99 non-refundable refurbishment fee, $149 outbound shipping and $199 for month 1. Your $199 second month begins 30 days after your $546 is paid. Rent monthly and return it when you're done.

What if something unexpected happens — a miscarriage, pregnancy loss, or medical emergency?

Please reach out to us immediately at [email protected]. If you or your baby experiences a miscarriage, pregnancy loss, stillbirth, infant death, or any serious medical emergency, we will: • Refund your $99 deposit in full, immediately • Release you from your rental agreement with no notice period required • Waive all fees and any outstanding charges • Arrange return shipping at no cost to you No documentation is required. No questions asked. All communications are handled with complete compassion and confidentiality. No one should have to navigate paperwork at one of the hardest moments of their life. We are here — please just reach out.

Is the Boddie Balance Lactation System hygienic as a rental?

Yes. Every rental unit is professionally cleaned and certified before delivery. The headrest cushion and the extra-large plush chest cushion are personal-contact items that are replaced brand new on every unit before it ships to a new renter. All other components are thoroughly cleaned and sanitized. You receive a fresh, certified system ready for use.

What is the $99 reservation fee for rentals?

The $99 rental reservation fee functions as a refundable security deposit. It secures your spot in our first rental fleet and is returned when your rental ends, pending inspection of the chair upon return. Normal wear and tear does not affect the refund.

What is the $99 refurbishment fee?

The refurbishment fee is a one-time, non-refundable fee collected at the start of your rental. It covers professional cleaning, sanitization, and preparation of the chair before and after your rental. This fee ensures every renter receives a thoroughly cleaned, certified unit.

Is there a minimum rental commitment?

Yes — a 3-month minimum rental period applies. After the initial 3 months, your rental continues month-to-month at $199/month. You may cancel with 30 days' notice at any time after completing the minimum period.

When does my $199/month charge begin?

Monthly charges begin on the date your chair is delivered to you — not on the date you reserve. You are not charged until your chair arrives.

Who pays for shipping?

Outbound shipping — delivering the chair to you — is the customer's responsibility. Return shipping is covered by Boddie Balance for rentals of 6 months or longer. For rentals under 6 months, a return shipping fee applies (confirmed at time of return).

How do I return the chair?

Notify us within your last 30-day intended rental period and request a return shipment label at [email protected]. A pickup will be scheduled by our shipping partner at your designated location. Failure to provide 30 days' notice will result in an additional month's charge.

Can I buy the chair during or after my rental?

No. The Boddie Balance Lactation System is available for rental only. Rent as long as you need it and return it when you're done.

How do I reserve my chair?

Use the Reserve Your Chair page. Submit your details and we'll email you a secure payment link for your $546 within 24 hours. Shipping is targeted for June 2027 and is subject to change due to unforeseen circumstances.

What is the $99 reservation fee?

The $99 reservation fee secures your spot in the rental program, which is now open, and is a fully refundable security deposit. It is returned at the end of your rental. Your first month's rent ($199) is collected with the fees when the chair ships, then $199/month autopay begins 30 days later. First deliveries targeted for June 2027.

Is the $99 fee refundable?

Yes — 100% refundable. If you change your mind at any point before your chair ships, we will refund your $99 reservation fee in full.

How do I complete my reservation?

Rental reservations are open now at BoddieBalance.com/reserve. First deliveries are targeted for June 2027. Shipping and delivery dates are subject to change without notice.

When will my chair ship?

Shipping is targeted for June 2027. Reservation holders are first in line and will receive updates by email. Shipping and delivery dates are subject to change due to unforeseen circumstances.

Do you ship internationally?

Currently, we ship within the United States only. International availability will be announced at a later date.

Can I reserve multiple chairs for a corporate lactation suite?

Absolutely. Select 6–10 (corporate fleet) or 10+ (enterprise) in the reservation form, and our team will follow up with corporate fleet pricing and a dedicated account manager.

Has the chair been clinically tested?

Yes. We conducted a preliminary clinical study which yielded faster pumped breastmilk flow rates with the chair than without the chair using the same pump. A second IRB-supervised clinical study with an expanded subject pool is currently in progress.

Is the chair FDA cleared?

FDA device registration is currently in progress. Statements about the device have not been evaluated by the FDA for the treatment or prevention of any condition. The chair was designed by a licensed Physical Therapist and has been clinically studied in a preliminary single-subject case study.

Is the chair safe to use postpartum?

The system was designed by a licensed Physical Therapist specifically to reduce the physical strain of postpartum breastfeeding and pumping. As with any medical or therapeutic device, consult your healthcare provider if you have specific postpartum or medical concerns before use.

Can our company add Boddie Balance chairs to our lactation suite?

Yes — corporate lactation suites are one of our primary markets. We serve major corporations, law firms, universities, hospitals, and public venues. Contact us at [email protected] or use the corporate fleet option in the reservation form to discuss bulk pricing, leasing, and dedicated support.

Do you offer rental programs for corporate suites?

Yes. The $199/month rental option is available for corporate clients. This includes regular maintenance support and replacement options. Contact us for multi-unit corporate rental pricing.

Can the chair be used in medical or clinical settings?

Yes. The Boddie Balance™ Chair was designed specifically for clinical, medical, and postpartum care settings. We partner with lactation consultants, postpartum care facilities, and hospital systems. Reach out to discuss institutional pricing.

When does monthly billing start and how do I return the chair?

Your first payment is the $546. Then $199/month is charged to the card on file starting 30 days after your $546 is paid, and continues until you contact Boddie Balance and request a return label. Please contact us at least 30 days before your intended return to avoid unnecessary charges. The minimum rental is 3 months.

What does return shipping cost?

Return shipping is paid by you for rentals of 3, 4 and 5 months. Rentals of 6 months or longer have free return shipping. The original shipping box is required; if you don't have it, a $100 fee applies for a new box to be shipped to you.

What if I don't return the chair?

If the chair is not returned, the MSRP of $2,950 will be charged.

How do I contact Boddie Balance?

Email: [email protected] Phone: 617-413-5046 Address: 125 Church St. Unit 90-171, Pembroke, MA 02359 We respond to all inquiries within one business day.

How do I make a warranty claim?

Email [email protected] with your order number, a description of the issue, and photos if applicable. See our full Warranty Policy for details on coverage and the claims process.